Having trouble with a code? Learn more about Kroma's discount codes.
If you are experiencing difficulties with applying a promo code, first ensure that you are applying the code to an eligible order type, such as a one-time purchase and not a subscription. If the problem persists, please reach out to us, providing the
Unfortunately, we cannot add a promo code to an order that has already been completed. If you realize after placing your order that you forgot to apply a discount code, please reach out to our customer service team. We can process a refund equivalent
There are a few reasons why your shipping code may not work. First, it may be expired, as all discount codes have an expiration date. Secondly, we generally only honor one discount or promotion code at a time, and you may already have a code in your