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Subscriptions

How to manage your Kroma subscriptions.

How can I manage my subscription or change its frequency?

Managing your subscription is easy from your Kroma Wellness store account. If you have an active subscription, you can log in to your account to:. If you have not yet created an account with our store and prefer not to, we can send you a link to acce

How long does a subscription last?

As long as you want! There is no minimum term requirement. Subscribe for a couple of months or a couple of years — you decide when to cancel.

Can I cancel my subscription?

Yes. Cancel your subscription at any time by logging into your account and clicking ‘Manage Subscriptions.’ You can also click the ‘Manage Subscriptions’ button in your upcoming subscription reminder email to go directly to your account. Feel free to

How can I change the subscription frequency?

Simply log into your account and select ‘Manage Subscriptions’. You can also click the ‘Manage Subscriptions’ button in your upcoming subscription reminder email to go directly to your account. Feel free to reach out to us for help with your subscrip

Can I skip shipments?

Yes. Simply log into your account and select ‘Manage Subscriptions’. You can also click the ‘Manage Subscriptions’ button in your upcoming subscription reminder email to go directly to your account. Feel free to reach out to us for help with your sub

Is it possible to change my delivery date?

Yes. Simply log into your account and select ‘Manage Subscriptions’. If you want your subscription order right away, click the ‘Order now’ button to process your order immediately. You can also click the ‘Manage Subscriptions’ button in your upcoming

What if I want to add more items?

You can — any time! Simply log into your account and select ‘Manage Subscriptions’. From there, click ‘Subscriptions’, then click ‘Add a product.' You can add one-time purchases or additional subscriptions. Select the item, the frequency, and other s

How does the Reset subscription work?

Subscribing to 5-Day Resets is a great way to create your own Reset ritual. Our 5-Day Reset subscription allows you to purchase any 5-Day Reset edition on a subscription frequency of your choice — 30, 60, 90, or 120 days. You will receive the Reset E

How do I know when my subscription will renew?

You will receive an email to remind you of your upcoming subscription charge prior to renewal. If you need to make any changes, you can do so up until the day before your renewal date. Renewals are based on the frequency you chose when you subscribed

Can I use text messaging to manage my subscription?

Not at this time. We hope to have this option available in the future! If you need any help managing your subscription, you can always reach us at [email protected].